Frequently Asked Questions
- The routine has 4 steps. Step 1: apply the lotion to the scalp and massage. Step 2: apply the serum to damp hair (leave in). Step 3: use the oil as a pre-shampoo treatment or leave-in. Step 4: apply the mask 1–2 times per week after shampooing, leave on then rinse.
- Pureva products are formulated with naturally derived actives. They contain no parabens or silicones. The full ingredient list is available on each product page.
- Pureva products are cosmetic treatments. They may help reduce hair fall caused by breakage and strengthen fragile hair. They are not a medical treatment. If you experience sudden, severe or persistent hair loss, consult a healthcare professional.
- Results vary depending on hair type, routine consistency, and the cause of hair concerns. Generally, regular use for 4 to 8 weeks may show improvement in hair texture and resilience. Patience and consistency are key.
- Yes, we deliver across the European Union and internationally. Delivery times and rates vary by destination. See our Shipping & Returns page for more information.
- You can order directly via the order form on each product page, or contact us on WhatsApp for any questions before ordering.
- Our formulas are designed to be gentle. We recommend performing a patch test on a small area before first use. If irritation occurs, discontinue use.
- You can contact us via the form on our Contact page, or directly on WhatsApp for a quick response.